Friday, February 23, 2018

Beauty Ads Kinda Gross Me Out


At a glance, it might seem that the "Fear of Missing Out" (or "FOMO") best fits social scenarios. It's second nature for our generation to gush about nights out with our friends on Facebook and post pictures of that amazing bonfire or that life-changing seminar on Instagram, knowing full well that our friends who weren't there might see these posts and feel like they missed out. But FOMO also drives consumerism, and it's become a powerful marketing ploy that can be hard to shake.

Logically, we know this. We know brands are going to make every product seem like the end-all-be-all, launch limited edition collections, and have two-day-only sales to get us to impulse purchase. People are much more aware of these tactics these days. And retailers have realized we're aware and are using it to their advantage, like when Sephora created a "NOFOMO" coupon code. It's like they're saying, "We so get that you're trying to be fiscally responsible! ...so we're giving you a coupon that will give you more."

But really, it's the same trick in different wrapping paper. They offer you two deluxe samples instead of the usual one-per-coupon because, hey, they wouldn't want you to experience that FOMO.


One of the creepiest things websites do, particularly beauty retailers, is email you if you walk away from your online shopping cart. To get you to come back and make that purchase, they imply that you've earned more products ("Shouldn't this be yours?") or, like the Sephora ad above, tap in to your FOMO. This ad outright suggests that I might miss out on Makeup Forever HD foundation...despite the fact that it's one of the brand's best-selling products, it's not limited edition, and the new formula was only recently released, so nyooooo, it's not going anywhere. Nice try, Sephora.

Again, logically, we can spot this, and we usually talk ourselves out of it in ten seconds flat. But don't you experience this with limited edition products, too? I'm not gonna lie, when MAC had another limited edition release and Nordstrom emailed me about a lipstick I'd let sit in my online cart for a day,  the whole "it's selling out quickly!" bit almost got to me. I was able to talk myself out of it by going through my lipstick collection and realizing I already own several similar shades, and by reminding myself that I have a fuckton of lipstick. The point, though, is that even the most obvious marketing scare tactics can get to us. Brands are here to make money, and they know how to do it.


A more insidious and uncomfortable marketing tactic in beauty advertisements is the implication that overspending is always justifiable. Sometimes it's very subtle: the above B-Glowing ad doesn't mention bills or money, but it does say that "there's always room for more." On top of the obvious suggestion that it's a decadence worth overindulging, it's also subtly pointing to the fact that makeup takes up relatively little space. Okay, maybe you don't need another blush, but it's only $25, and it barely takes up any room! What's the harm?

I justified a lot of unnecessary purchases with that train of thought. That's one of the reasons why I've told myself I'm only allowed to own all of my current lipsticks if they can lay flat in one of my organizer drawers. Setting a really specific space goal for myself limits how much more I can bring in. Yeah, each lipstick is small compared to a book or a shirt, but that drawer space is finite.


Now, you'd think that the ads that outright mention overspending would be more stomach-churning than effective. The problem seems to be that they're written in cute little phrases that make light of a potentially harmful shopping addiction. Most of us have wasted money on something we really didn't need instead of putting it in our savings or paying off a bill; brands know this, and they use it to tap in to a sort of "we all oopsy-daisy sometimes" togetherness. The above ad from Honest Beauty's Instagram makes a joke out of an apparent lack of impulse control. And I've seen plenty of ads that chortled about how bills are adding up and the house is falling apart, but "at least my lipstick looks great."

I think this bothers me so much because it's a tactic I only see aimed at women. Ads for men's products definitely feed male insecurities about attractiveness and sexual prowess, but I don't see many ads aimed at men that say, "This want-not-need product is way more important to me than dealing with the responsibilities of an adult life, tee hee, aren't I silly!" Why is that? And why are so susceptible to it, even when it's rather insulting?

10 comments:

  1. I love this rant, and I think there's a lot of "FOMO" in the beauty realm - even outside of the ads. Once I realized I could actually look up beauty products on the internet to see how well they work, I fell down a rabbit hole of "holy grail this" or "best xyz product", and suddenly I find I have FOMO for things like cult classic makeup, elaborate skin care regimens, or serums that cost over $100/ounce.

    I think the major downside to skin care's recent surge in popularity is that while before women were told to LOOK perfect, now we have a new bar to reach, and that's to BE perfect - have a perfect complexion, microscopic pores, and dewy skin, without makeup. Last I checked, men are also humans and I bet I could count on one hand the number I know that actually wash their face (excluding normal showers).

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    1. There's also a very different standard for men and their complexions, even today.

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  2. Completely agree with your rant. It’s why I mostly unsubscribed from all emails, and why I’m also not allowing myself to outgrow my storage.

    But your last paragraph is especially thought-provoking, because I think you’re right, and even this multi-million dollar industry is plagued by sexism, too, even if it’s really subtle and insidious. “This lipstick isn’t really important, is it? And if your confidence depends on it, doesn’t that make you weak or materialistic? But we all know that you’re going to spend the money on this frivolous thing anyway because you have no self-control, so let’s laugh at it and find some way of justifying it! Even if it’s by belittling yourself and your desire for something pretty!”

    It works so well because technically it’s correct. Except by the same logic, video games and handbags and stamp collections and books and anything people buy that’s not food and water and basic clothing is unnecessary, too. But only the ~girly stuff gets treated this way.

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    1. This multi-million dollar business primarily aimed at women, is what that should say

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    2. See, that's what gets to me! I play video games, but they are not marketed in this way. Books *do* get the "LOL you have too many and that's okay" marketing, but it's always a humble-braggy sort of advertisement that makes it seem like owning so many books just makes you a cultured, intelligent, lovable nerd. And they're never positioned as something you buy instead of paying your bills.

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  3. Ugh, I hate ads like that. (The best/worst I've seen is Ulta's "Go ahead, lose yourself." Like, literally allow my consumption habits to subsume my ego? Okay, dude.) What seems especially shitty about the ads you've cited is that they're playing on the guilt that women already feel about pretty much everything they do. The ads aren't claiming that the guilt is wrong or misplaced; instead, they're saying that women should cheat on their guilt-induced resolutions. This is why some of the threads on MakeupRehab rub me the wrong way: guilt is not a productive emotion, yet women have so much guilt bound up with their shopping habits. Even if those habits are excessive, the best way to conquer them is with reason, not self-flagellation.

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    1. Very, very true. I try to focus on why buying a ton of X doesn't make any logical sense. I don't think you should feel guilty about it, though; that just makes everything worse.

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  4. One of the reasons I started getting really burnt out working in cosmetics was the advertising rhetoric. I mean, I'm not naive enough to think that makeup is 100% about ~personal empowerment~ (obviously there is a lot of societal pressure on women to wear it), but when you get those Benefit ads that are so blatantly like, "You're ugly without makeup, fix it".... eugh. And yeah, the "be irresponsible, spend your rent money on makeup" ads are also really irritating. But now that I'm not working around shiny new products all the time that makes it so much easier to resist - I haven't bought a single makeup item this year. That tells me that the advertising really does work, because as soon as I'm in an environment where I'm not seeing it 40 hours a week I don't want to buy anything.

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  5. I recently read the xojane's beauty editor's final post - a certain line stuck with me. Beauty shouldn't necessarily be about confidence, sometimes it's just enough to use it so that you feel comfortable.

    And it's funny how gendered the 'comfortable' baseline is - men generally roll out of bed, put on deodorant and clothes (some even brush their hair!). For women, being 'comfortable' is more like - deodorant, moisturiser, foundation, blush, mascara, lipstick, hair product, hair straightening, etc etc etc. But, these things aren't something we chose for ourselves - it's all about that performative femininity. I'm not feminine at all, but I still feel strange/not myself without makeup. So, on this level, it becomes a necessity, which is different for everyone. But it's a necessity tied up in guilt - guilt at not already having perfect skin, guilt even for applying makeup, guilt for enjoying makeup. Something we have to do, but have to hide simultaneously. And it's pretty disgusting how companies play into this complex double-standard and pretend it's cute.

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  6. Thank you for this post! I've also been super annoyed by those Sephora emails if you've left something in your cart for more than 4 hours.

    I'm a huge fan of beauty and work in marketing (but not in beauty marketing) and think the whole industry could use a makeover (pun intended). How do these people NOT understand why we enjoy these products so much?? It's about the fantasy, the creativity, and the experience of using them. It's about taking a few minutes of your day just for yourself – even if you wear makeup because it's "expected" of women, you are deciding what products to use, and you are deciding how to use them to enhance whatever image you want to enhance at that moment. It's still personal.

    I really don't think there's ever going to be an issue with people no longer buying makeup. As long as brands continue to come up with new and innovative products, we're going to get excited and want to buy them. So why this dumbed-down marketing?

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